Floatchat For

  Gather Support tickets through tailor-made float chat communications. 

FloatChat for Freshdesk Integration | Improve Customer Support

The meaning of a Freshdesk

Freshdesk is a software for customer service that provides a helpdesk solution and intelligent automation. It enables businesses to efficiently manage customer inquiries and communication by keeping them organized in one place.

The real potential of

In today’s digital era, businesses increasingly turn to Messenger chatbots to connect with customers, streamline operations, and boost their bottom line.

Make customer support much more personalized

Once you make customer support more personalized, then it will help you to provide better services to your employees. This is necessary for a good brand image.

Gather customer contact details

You can program the chatbot to prompt customers' information for maintaining freshdesk records. This is necessary to establish strong communication between the company and its customers.

Gather tickets through tickets

To streamline your customer support process, you can allow customers to create support tickets while chatting with a chatbot.

Customize at scale with float chat

Get your work done quickly with float chat

Automate your customer service through more than one channel with float chat features. 

Construct without coding

Chatbots have become increasingly popular among businesses due to their ability to improve customer experience, save time, and increase efficiency. Here are some benefits of having a freshdesk chatbot:

FloatChat for Freshdesk Integration | Improve Customer Support

Customize at scale with float chat.

Expand your business using FloatChat

ChatBot templates included · No coding skills required

Discover visual builder


Personalize its look and feel

With a drag-and-drop visual builder, you can customize the look and feel of your chatbot to match your brand's visual identity. This means you can add your company's logo, change the colors, and even adjust the chatbot's personality to reflect your brand's tone of voice.

FloatChat for Freshdesk Integration | Improve Customer Support

Enjoy a kickstart with templates.

Starting from scratch can be overwhelming if you're new to building chatbots. Go through different templates.

Personalize-Its-Look-And-Feel (1)
Integrate-With-Minimum-Effort-1 (1)

Integrate with minimum effort

One of the best things about using a drag-and-drop visual builder to create a chatbot is that it's straightforward to integrate with other freshdesk software tools. For example, you can connect your chatbot to your CRM system or customer support software with just a few clicks without writing any code.

Make your communications customizable

Follow us on social media to discover
the magic of seamless integration

Join us on our captivating social media journey,
where every click unveils the secret to effortless harmony. 

Frequently Asked Questions

By integrating Floatchat with Freshdesk, businesses can enjoy several benefits, including: Enhanced customer support, 24/7 availability, Increased efficiency, Consistent responses and Scalability.

Yes, Floatchat’s chatbots can be trained to understand and respond in multiple languages. This feature allows businesses to provide support to customers worldwide, regardless of their preferred language.

Yes, Floatchat offers powerful analytics and insights to help you measure and improve your chatbot’s performance. You can track key metrics such as conversation volumes, response accuracy, customer satisfaction, and more. These insights allow you to identify areas for optimization and deliver a better customer experience.

Yes, Floatchat supports integration with various platforms, including popular CRM systems, ticketing tools, messaging apps, and social media channels. This flexibility enables you to extend your chatbot’s capabilities and provide consistent support across multiple channels.

To get started, simply reach out to Floatchat’s sales team through their website or contact form. They will guide you through the integration process, help you understand the features and benefits, and provide any assistance you need to implement Floatchat’s chatbot solution within your Freshdesk support system.


Explore our other products



Real-time customer support


Help Center

Get comprehensive resources.



A robust framework for building

Request a Demo

Begin your journey with Floatchat by receiving a tailored demonstration to assist you.