Customizable, Socially Integrated, AI-Powered Solution

FloatChat is a leading Chatbot services provider that offers innovative solutions to enhance customer interactions and streamline business operations. With a focus on customization, social media integration, and advanced AI capabilities, FloatChat empowers businesses to deliver exceptional support, automate processes, and gain valuable insights through analytics.

Chatbot Services
ASR AS A Service

Customizable Chatbot Solutions

We understand that every business has unique requirements. Our chatbot solutions are highly customizable, allowing you to tailor the bot's behavior, appearance, and functionality to align with your brand and specific objectives. Whether you're looking to automate customer service, generate leads, or provide personalized recommendations, FloatChat's chatbots can be customized to suit your needs.

Social Media Integration

FloatChat's chatbots seamlessly integrate with popular social media platforms, including Instagram, Twitter, Messenger, and Telegram. This integration enables businesses to engage with their audience across multiple channels, expanding their reach and ensuring consistent customer experiences. Whether it's responding to inquiries, collecting feedback, or promoting products, FloatChat's Chatbot services can effectively interact with users on various social media platforms.

ASR AS A Service
ASR AS A Service

NLP and AI Capabilities

Our chatbots are equipped with Natural Language Processing (NLP) technology and advanced AI capabilities. These features enable the chatbots to understand and interpret user queries more accurately, providing relevant and context-aware responses. With machine learning algorithms, our chatbots continuously learn from interactions, improving their performance over time and delivering more personalized experiences to users.


Exceptional Support and Analytics


At FloatChat, we prioritize providing the best support to our users. Our dedicated team is readily available to assist with any questions, concerns, or customization needs.


Floatchat offers highly customizable chatbot solutions that seamlessly integrate with popular social media platforms with advanced NLP and AI capabilities


Enhance your online presence, automate processes, and gain valuable insights with FloatChat's innovative chatbot solutions.


Contact us today to explore how FloatChat can transform your customer interactions and elevate your business.


Integration Bots


With Instagram integration, engage with your followers, answer queries, and offer personalized assistance instantly.


Twitter is a bustling platform, and handling overall customer interactions can be overwhelming.


Harness the power of Telegram, a widely popular messaging platform, with FloatChat's integration.


FloatChat's integration with Viber enables you to create automated conversational experiences within the platform.


Make your Skype conversations more interactive and efficient with FloatChat's integration.


With FloatChat's Messenger integration, you can take your customer support to the next level.

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Frequently Asked Questions

A knowledgebase is a centralized repository of information that businesses use to store, organize, and share knowledge with employees and customers. It’s important because it enhances efficiency, reduces support queries, and improves customer self-service.

A knowledgebase empowers customers to find answers to their questions independently, reducing the need for direct customer support. It also enables support agents to access accurate information quickly, enhancing response times and accuracy.

A knowledgebase can include FAQs, articles, tutorials, product documentation, troubleshooting guides, and any other information relevant to a business’s products or services.

Maintaining a knowledgebase involves regularly reviewing and updating content to ensure it remains accurate and relevant. Businesses can designate content owners or editors responsible for these updates.

Yes, knowledgebases can often be integrated with helpdesk software, chatbots, CRM systems, and other customer support tools to provide seamless information access and delivery.

Yes, knowledgebases are beneficial for businesses of all sizes. Small businesses can use them to scale their customer support, and larger enterprises can improve efficiency and reduce support costs.

Yes, best practices include clear categorization, a logical structure, a user-friendly interface, and regular content audits to ensure information remains accurate and up-to-date.

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