Floatchat

Provide Higher Business Growth With Floatchat

Uno- Contact Center powered by AI Voicebot

Provide Higher Contact Center Efficiency with top-end contact center ai solutions. Robotize upto 90 % of customer engagement through different voice and chat channels, increase agent productivity & get higher CSAT scores. You can do all these functions through one single solution: Float Chat.

Contact Center AI

Provide a complete Contact Center
AI Automation

Grasp complete tech AI solutions like voice bots, chatbots & AI agents assist. Using these tools can raise customer experience & provide higher employee productivity.This is very important for any company to sustain its business and think of expansions in the long run. 

Avart calls (1)

Avert Calls

Agent Assistance (1)

Agent Assistance

Biometrics

Biometrics

Omni Channel Cx (1)

Omni channel cx

Increase Digital Sales (1)

Increase Digital Sales

Provide concretization, informal buying experience with the help of AI-backed up voice bots and chatbots

Position Bots as “ Robo Advisors “ to communicate with customers and answer their queries

Assist customers instantly and discover vital information to make instant decisions.

Capture your customers & generate opportunities for upselling & cross-selling with the help of perfect recommendations.

Furnish Your Human Agents (1)

Furnish your Human agents

Give your human agents the perfect AI Agent Assist tool for higher productivity.

This AI agent assist has reasonable QnA potential, the primary reason for finding answers from different datasets: website pages, documents, and scripts.

The bot can learn by itself with the help of the superintendent

Change Channels in between other communications

Upgrade The Quality Of Customer Experience (1)

Upgrade the Quality of Customer Experience

Assist customers 24X7 by engaging them in customized and intuitive interactions with Voicebots and Chatbots.

Ask Customers to choose their preferred route to contact you out of more than 15 routes available to them.

Interact with customers in their preferred language. As the bot is equipped with more than 50 languages.

Enable them to switch between the communication routes, for example, from voice to text.

Enhance Customer Engagement (1)

Enhance Customer Engagement

Generate higher buying & assist experiences for customers along with developing trust amongst people between customers and employees.

Allow your customers to switch different channels without causing any hindrance in communications or losing out on writing.

Enable your customers to purchase your services & products through these channels.

Automatically merge data from different channels & do integrate bots with the help of CRM.

A Leading African Company Creates More Than 45 % Of Its Sales Through Conversational AI (1)

A leading African company creates more than 45 % of its sales through Conversational AI

This bot can make your calls more efficient and automate the tedious tasks of outbound calling, like asking pre-qualification questions, answering queries, and qualifying leads based on the answers they provide. With this system in place, you can achieve these listed results. With this system in place, you can achieve these listed results. This innovative solution can help you grow your business with the power of intelligent automation. With this company, you will experience an increase of 150% in digital sales and a reduction of 35% in customer service costs.

Other cases of use

Simple Claims Of Submission (1)

Simple claims of submission

Quicker Collection (1)

Quicker Collection

24x7 FAQs Customer Support (1)

24x7 FAQs Customer Support

Flawless Transactions For Banking (1)

Flawless Transactions for Banking

Attractive Push Notifications (1)

Attractive Push Notifications

Perfect Lead Qualifications (1)

Perfect Lead Qualifications

Dynamic Customer Support (1)

Dynamic Customer Support

Higher Upselling And Cross-Selling (1)

Higher Upselling and Cross-selling

Follow us on social media to discover
the magic of seamless integration

Join us on our captivating social media journey,
where every click unveils the secret to effortless harmony. 

Impactful Deep Tech AI Platform

90 % Speech to text (1)

95 %
Accuracy

95 % Accuracy (1)

90 %
Speech to text

Learning Potential From Unorganized Documents (1)

learning potential from unorganized documents

NLP&NLU (1)

Less than 100 ms
NLP/NLU

STT & TTS (1)

Less than 50 ms
STT & TTS

Less Than 600 Ms Total Call Response Time (1)

Less than 600 ms Total call response time

Request a Demo

Begin your journey with Floatchat by receiving a tailored demonstration to assist you.